Frequently Asked Questions

Imagine a warm cuddle buddy for your pup that feels just like a littermate. That's what Heartbeat Hound is all about! With a gentle, life-like heartbeat and a cozy heat source, it gives your furry friend that comforting "not alone" vibe they crave. It’s like a big doggie hug that makes stress melt away!

Use Heartbeat Hound anytime your pup needs some extra comfort! Crate training? Yup. Bedtime? Absolutely. Feeling a little separation anxiety? You got it. It’s perfect for all those moments when they need a furry friend by their side.

Easy peasy! Press the power button for 3 seconds and let the heartbeat work its magic for 8 hours. Just tuck it inside the Heartbeat Hound’s belly (yep, there's a secret compartment!). When the 8 hours are up, give Heartbeat Hound a good shake to keep that comforting beat going for another 8 hours. To stop it completely, hold the power button for 3 seconds. Need to replace the batteries? Just pop out the little screw on the battery cover, swap in 2 new AA batteries, and you're good to go!

The heat pack activates when exposed to air—kinda like magic! Take off the plastic wrapper, slide it into the blue pouch, and seal it with the velcro. Then just tuck the whole thing into Heartbeat Hound’s belly. Boom! Instant cuddly warmth. Remember, no chewing allowed—keep that heat pack safe from your pup’s teeth!

Heartbeat Hound isn’t a chew toy, it’s a cuddle buddy! If your dog tries to chomp on it, take it away right away. Place it somewhere they can see it but not reach it. After a bit, give it back for cuddles. Rinse and repeat as needed. Soon, your pup will see Heartbeat Hound as a bestie, not a chew toy.

Of course! To wash your Heartbeat Hound, just remove everything from the belly pouch and toss the plush into the washing machine. Gentle cycle, cold water, and a little detergent will do the trick. No fabric softener, please! Let it air dry, and it’ll be fresh and ready for more snuggles.

We’d love to help! Just shoot us an email at info@heartbeathound.com and we’ll get back to you faster than a tail wag!